How can Saas/DaaS customer-facing teams achieve customer advocacy
Good | Better | Excellent
My 25-year journey with IBM
“‘Describe IBM in one word,’’ the host asked Ginni Rometty, our CEO, President and Chairman. It was the Mastermind Interview at Gartner Symposium/IT Expo 2018 in Orlando, and I was sitting in the audience.
“Data,’’ Ginni replied. “And it’s the heart of transformation", she added.
This thought resonated and has stayed with me. As I reflect on that in advance of my 25th anniversary with IBM on Thurs Feb 27th, I am proud to share that I spent those years leading and implementing...Read more